What to expect during your visit:

INITIAL SCREENING – Upon your arrival we will ask you to fill in a health questionnaire. You may also opt to complete this at home right before your appointment.

LINK TO health questionnaire.

FACE MASK – All clients are required to wear a face mask upon entry. If you do not have one, you may purchase one from us for a nominal fee.

HAND SANITATION – An automatic hand sanitizer dispenser is set up at the entrance for your convenience. Please use it before entering.


Please wait outside or in your vehicle before your appointment. You will receive a text message when you can come inside and a White Orchid staff will welcome you at the door. 

We ask that you arrive exactly at the time of your appointment and that you come alone. Please do not bring any family members, including children, or friends with you. For the time being, only those with an appointment will be allowed into the reception area.

LIMITED EXPOSURE – In addition, we ask that you do not bring personal belongings with you (e.g. handbag, jacket, scarf). If possible, please leave personal belongings in your vehicle or at home. Also refrain from using your cellphone or placing your keys on the counter during your appointment. If you do arrive with personal belongings, we will provide you with a plastic bag to store it in.

PRODUCT PURCHASES – Product testers are for display only. Please ask for assistance if you would like to see a product.

How we are keeping you safe:

White Orchid Rejuvenation Centre will continue to provide the personalized care and professional service that you have come to expect.


If you feel unwell or have flu-like symptoms please stay home. We would be more than happy to cancel your appointment free of charge. For other cancellations please notify us 24-hours before your appointment. As you can appreciate we have a lot of clients who want to book an appointment at this time and with social distancing measures in place we have reduced capacity to accommodate clients.

Thank you for your patience during this unusual time. These measures are not what you are used to when you come to see us and contrary to our welcoming nature. But please be assured that our commitment to providing you with personalized care and professional service remain the same.

We look forward to seeing you during your appointment.

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